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Office of Family Empowerment

Our Mission

The mission of the Office of Family Empowerment (OFE) is to change the lives of Hamilton County residents by collaborating with our partners to provide support and coaching to help individuals achieve well-being and economic independence.

Our Vision

All families in Hamilton County are empowered to live the lives they want.

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Office of Family Empowerment logo with colored figures and slogan 'MOVING FAMILIES FORWARD'." "image1.png: Green, blue, and orange abstract figures with Office of Family Empowerment text and slogan.

About Us

Assistance Programs

The City of Chattanooga is committed to building a thriving and equitable environment for all its residents. Explore a range of assistance programs and support services accessible to citizens and families in need:

Office of Family Empowerment Programs:

  • Low-Income Home Energy Assistance Program
  • Family Support Program

See Assistance Programs

Our 2025-2030 Strategic Plan

Take Our Survey

If you received LIHEAP assistance from us last year, please complete our survey to tell us how it impacted your family.

Responsibilities

As the Community Action Agency serving Hamilton County, OFE impacts thousands of families each year through various assistance programs, resource navigation, and community outreach.  

Because our programs and services are grant-funded, our offerings may vary based on available funding, and eligibility requirements may change.

Leadership

Established in 2022, the OFE Advisory Board is the advisory body for the Office of Family Empowerment. The Advisory Board provides support and guidance for OFE’s programs and services and input on major initiatives including strategic planning and community needs assessment. The Advisory Board is organized in a tripartite structure and includes representation from the low-income community, community partner groups, and appointments by elected officials.

2025-2026 Board Officers:

HM
Harlee Milligan
Chair
KP
Kate Parsons
Vice-chair
MC
Meghan Creecy
Secretary

OFE’s leadership team consists of the following staff:

RH
Rachel Howard,
Executive Director, MA, NCRT, FDS
LA
Linda Astacio
Assistant Director
TA
Taneka Albert
Program Coordinator, LIHEAP
IS
Iunike Stevens
Program Coordinator, Family Support
RS
Rasha Salib-Mobley
Navigation Specialist, CCM

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Contact Us

Call
(423) 643-6434 (423) 643-6434