Accessibility Commitment
The City of Chattanooga is committed to creating an inclusive environment where everyone can easily and effectively access our services and information.
Web Content Accessibility Standards
Our commitment to accessibility aligns with the most recent Web Content Accessibility Guidelines (WCAG) v2.2, and will be updated with all future versions, ensuring compliance at "Level AA." These standards help us ensure that our website and digital services are accessible to all, regardless of ability.
The guidelines are intended to make websites, apps, electronic documents, and other digital assets accessible to people with a broad range of disabilities, including sensory, intellectual, learning, and physical disabilities. Some examples include providing captions for audio content and descriptions are provided for video content.
Continuous Improvement
We understand that accessibility is a continuous process, and we are dedicated to constant improvement. By collaborating with our users and stakeholders, we aim to pinpoint and address accessibility obstacles to enhance online inclusivity for everyone. If you have suggestions or questions, please contact Technology Services.
Americans with Disabilities Act
The Americans with Disabilities Act prohibits discrimination against a qualified individual with a disability. The City of Chattanooga does not permit discrimination on the basis of physical or mental disability in admission to, access to, or operations of its programs, services or activities. The City of Chattanooga does not discriminate on the basis of disability in its hiring or employment practices.
Questions, concerns, complaints or requests for additional information or a reasonable accommodation under the ADA may be forwarded to the City of Chattanooga's Compliance Officer, Toni Morgan at 423-643-8240.
Office of the City Attorney
100 E. 11th Street - Suite 101
Chattanooga, TN 37402
This notice is provided as required by Title II of the Americans with Disabilities Act of 1990.
The City of Chattanooga publishes a free booklet called the ADA Community Resource Directory to assist individuals with disabilities in finding resources and service providers in Chattanooga. Fill out the contact form to request your free copy of this resource directory.
Got questions about common courtesies for engaging individuals with disabilities? Visit the Tennessee Disability Coalition to download your copy of the booklet, Disability Etiquette: Engaging People With Disabilities.