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Mayor's Office of Constituent Services

Our Mission

To facilitate open and responsive communication between the people of Chattanooga and their city government. We strive to efficiently resolve issues through connection, helping drive exceptional service across City government. 

Our Vision

To implement durable and transferable solutions that make local government more connected, responsive, and effective for the people it serves. 

311 Service Center

Your one call to city hall to help you navigate the city and its services

Responsibilities

 We are committed to assist the City’s constituents with concerns related to government services and policies.   We serve as a liaison between the community and government offices and facilitate access to essential resources. We strive to enhance transparency, responsiveness and trust in public service. 

Leadership

KS
Kimberly Strong
Director of Constituent Services
DF
Derek Frizzell
Director of 311 Service Center
AC
Andrew Crockett
Constituent Services Coordinator

Resources

Mayor’s Meeting Request Form  
Mayor Kelly Meeting Request

 

Mayor’s Event Request Form
Request an Event

 

Subscribe to Mayor Kelly’s Weekly Newsletter
https://share.hsforms.com/18J3B3DkhTkOQGXrJ_yHSuwdbhz3

 

Mayor Kelly’s Facebook page
https://www.facebook.com/MayorTimKelly

 

Proclamation Request
https://chattanooga.gov/request-and-report/mayors-office/proclamation

 

Sponsorship Request
https://chattanooga.gov/request-and-report/mayors-office/sponsorship

Contact Us

Address
101 E 11th Street
Suite 300
Chattanooga,TN 37402
Call
(423) 643-7813 (423) 643-7813