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Mayor's Office of Constituent Services

Our Mission

To facilitate open and responsive communication between the people of Chattanooga and their city government. We strive to efficiently resolve issues through connection, helping drive exceptional service across City government. 

Our Vision

To implement durable and transferable solutions that make local government more connected, responsive, and effective for the people it serves. 

311 Service Center

Your one call to city hall to help you navigate the city and its services

Neighborhood Services

Find important information from the Neighborhood Services Department, including helpful resources, contact information, team members and more.

Responsibilities

 We are committed to assist the City’s constituents with concerns related to government services and policies.   We serve as a liaison between the community and government offices and facilitate access to essential resources. We strive to enhance transparency, responsiveness and trust in public service. 

Leadership

KS
Kimberly Strong
Director of Constituent Services
DF
Derek Frizzell
Director of 311 Service Center
AC
Andrew Crockett
Constituent Services Coordinator
PL
Perrin Lance
Manager of Neighborhood Services & Development

Contact Us

Address
101 E 11th Street
Suite 300
Chattanooga,TN 37402
Call
(423) 643-7813 (423) 643-7813