Chattanooga Notifies Individuals Affected by NRS Data Breach

Chattanooga, Tenn. (April 24, 2025) - The City of Chattanooga has sent
letters to all 836 people whose City of Chattanooga data was affected by
Nationwide Recovery Services’ (NRS) recent data breach. The letters detail
to individuals what information was exposed and how they can register to
receive complimentary identity protection that the City will provide.

The Office of the City Attorney is exploring legal action to hold NRS
accountable for their failure to fulfill their contractual obligation to
notify and provide services to those affected. Chattanooga City Council on
Tuesday rescinded the contract renewal with NRS, and the Kelly
Administration is working to procure a new provider of debt collection
services.